11-12 - Customer Service is Key to Business Success 1/16 January 16, 2019, 11:00am CST
Citigroup Center
SCORE Chicago
500 W. Madison
Chicago, IL, 60661

One element of every successful business is Customer Service. It's importance should never be underestimated. This presentation by the Better Business Bureau uses the latest research to help businesses understand how customers themselves view Customer Service and how a "better business" is defined by customers.