11:00-12:30 Customer Service is Key to Business Success - C0004 - 8/21 August 21, 2019, 11:00am CDT August 21, 2019, 12:30pm CDT
Citigroup Center
Citigroup Center
SCORE Chicago
500 W. Madison
Chicago, IL, 60661

One element of every successful business is Customer Service. It's importance should never be underestimated. This presentation by the Better Business Bureau uses the latest research to help businesses understand how customers themselves view Customer Service and how a "better business" is defined by customers.