3:00- 4:30 Unlock Business Success Through Effective Customer Service - 3/24 - C0004 March 24, 2020, 3:00pm CDT March 24, 2020, 4:30pm CDT
Address:
Citigroup Center
Citigroup Center
500 W. Madison
500 W. Madison
Chicago, IL, 60613

Customer service is key for a successful business. An increase in customer retention of only 5% can increase profit 25%, and effective customer service can retain customers. The importance of customer service should never be underestimated. Learn how to implement a successful customer service program with examples from outstanding businesses.